- TataMove is a comprehensive promise based on an extensive aftersales support structure.
- This promise is underpinned by a well-established dealer network across South Africa.
Johannesburg, South Africa — When something goes wrong with a car, especially over the Easter break or school holidays, it affects more than the vehicle. It affects a family’s mobility, their plans to see loved ones and their ability to travel safely.
TataMove was designed to keep South Africans on the road when they buy their car and for every kilometre of their ownership journey.
“During this time of the year, we want our customers to drive safely but to also have one less thing to worry about should they need assistance,” says Steven Terblans, General Manager: Aftersales at Tata Motors Passenger Vehicles South Africa.
TataMove allows Tata customers to embrace the open road this Easter, to family or their favourite holiday destination over the upcoming Easter holidays with confidence and peace of mind, thanks to the brand’s investment in long-term trust, credibility and customer satisfaction that addresses South Africans’ need for value and reliability.
TataMove’s customer-first ecosystem combines roadside assistance, warranties, nationwide service coverage, spare parts support, mobility solutions and OEM-certified repairs, keeping customers confident in their mobility.
TataMove has been designed as one of the most comprehensive aftersales support programmes in its segment, offering:
- Five-year / 125 000km vehicle warranty.
- Five-year corrosion protection.
- 24/7 roadside assistance.
- 72-hour mobility solutions to minimise disruption.
- Nationwide service centre coverage.
- OEM-trained technicians.
- Accredited repair facilities.
- High-tech diagnostic equipment.
- Xpress & Quick Service options.
- Dedicated Customer Care hotline.
TataMove ensures that customers receive fast, reliable assistance when required, both in major metros or rural areas over the Easter holidays and every day of the year.
This support comes to life through an extensive national dealer network of more than 40 dealers where customers can enjoy the assurance of OEM-trained technicians, accredited body repair shops and high-tech diagnostic equipment, all of which are dedicated to ensuring that Tata vehicles continue to perform at their best.
Tata’s model range is renowned for its low running costs, a fact that is bolstered by standard service plans and extensive warranties.
In addition to vehicle ownership, service and repair TataMove enables the brand to develop a relationship with its customers with a strong emphasis on a variety of factors including:
- Transparency in servicing.
- Fair repair practices.
- Fast turnaround times.
- Clear communication.
- Proactive roadside and mobility support.
“TataMove eradicates the fear and uncertainty that often goes hand in hand with vehicle ownership and long road trips and replaces it with the confidence to go where their hearts desire this Easter,” concludes Terblans.
For more information on TataMove and the full Tata vehicle range, visit www.tatacars.co.za
Follow Tata Motors SA on social media: @TataCarsPV_SA
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